Turn your idea into with
Rocket Feedback!

LupUp is an AI-powered, customer-centered design collaboration tool that helps businesses efficiently progress from initial idea identification to customer validation.
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Do you have an idea but feel lost about
where to start?

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Unsure whether your idea will succeed in the market?
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Struggling to figure out what customers truly want?
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Worried about the costs of addressing issues after launching?
90% of startups fail,
and 42%of them fail because they miss the market’s needs.
CB Insights
Are you designing a product
based on what you want,
instead of what your customers need?
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With LupUp's AI-driven solution,
you can design and validate
Customer-centric products in One week!
UX 중요성
From idea conception to customer validation, LupUp streamlines the entire process before development, minimizing the risk of missing market needs or wasting resources.
A Simple 3-Step Process
Complex workflows? LupUp simplifies it all.
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Collect feedback and define ideas
AI connects businesses with feedback panels, gathers data, and sets the right direction
Propose Solutions and Execution Plans
AI analyzes problems to recommend optimal solutions and actionable plans
User Testing and Continuous Improvement
Provide tools for user testing, and access to testing panels.

Wait, does everything end
once the product is launched?

Product launch is not the end, but the start of customer experience.

Without proper customer experience management:
50%
One bad experience can drive customers away.
80%
Repeated issues cause abandonment.
UX 이용
LupUp helps manage Customer Experiences and boosts productivity with
user-centered tools—your partner in customer-first solutions.

What sets LupUp apart

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Real customer pain points and needs in just 48 hours

Quickly uncover your potential customers’ pain points and needs with minimal project information.

AI-guided,
Customer Centric Design

Use Step-by-step process and AI guided frameworks to systematically develop ideas and turn them into products.

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Top tools for collaboration

Expand your ideas with input from customers and team members to create faster, more actionable solutions.

Data-driven AI for
priority optimization

Prioritize critical tasks using collected data, enabling efficient use of time and resources while maximizing success potential.

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Who are our feedback panels?

LupUp provides certified feedback panels with diverse profiles.

Diversity & Expertise
Accurate Targeting
Reliability
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ParkOO (41, Female, Daejeon, Korea)
Marketing Consultant
Interest : Local Business Enthusiasts
Providing actionable feedback on marketing strategies and execution.
피드백 패널
KimOO (24, Male, Seoul, Korea)
University Student & Content Creater
Interest : Fashion, Digital Content
Providing opinions essential for improving products targeted at Gen Z.
피드백 패널피드백 패널
ChoiOO (56, Female, Daegu)
House Wife
Interest : Cooking, LifeStyle
Experienced in restaurant management.
Gain reliable and accurate feedback to clarify your business direction
Why our Feedback panels stand out
LupUp applies proven customer-centered design methodologies to create better products.
Built on a customer-centered design framework that has been validated by the founder over the past 15 years in domestic and international markets, LupUp enables you to achieve your goals efficiently and quickly.
스타트업 UX 서비스
Join LupUp and experience how ideas transform into reality and success!

Proven by Global Companies

The secret to success lies in customer-centered design

UX 이용 기업 사례
Conversion Boost
400%
Forrest research
UX 이용 기업 사례
Company Growth
$10B
AIRBNB
UX 이용 기업 사례
Reduced Complaints
90%
McAFee

Hear from users who have already experienced LupUp

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“The quick and precise feedback helped clarify the direction of the project.”

SM Nam

Entrepreneur
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“It was a great help in refining our ideas to align with actual customer needs.”

Minjeong Son

UX Researcher
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"It’s perfect for sharing feedback with your team and refining ideas together.

JinKyu Choo

Startup Team Lead
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“The AI guide made it easy to use and provided tailored solutions for our project..”

Bora Hwang

Aspiring Entrepreneur
피드백 후기

“The feedback from panels with diverse backgrounds was incredibly helpful!”

DJ Kim

Service Designer
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Sign up for launch notifications now!

By signing up, you'll have a chance to be selected to gain free access to the beta version, limited to 20 users, which provides insights on your product from Product design experts.and enjoy the following exclusive benefits for 3 months after the official launch.

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Flexible

6 Months after launch

Offers :
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Register up to 2 projects
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Basic target customer settings
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100 credits for feedback panels in the first month
(Quick Feedback Panel:
20 users/month)
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Credits can be recharged anytime
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Collaboration tools for Design Process
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AI guides and solutions for each stage
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1 Seat
Standard $80
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/month
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Pro

6 Month launch benefits

Offers :
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Unlimited project registrations
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Custom target customer settings
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3,000 credits for feedback panels
(Quick Feedback Panel: 600 users or 15 in-depth test panels per month)
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Collaboration tools for Design Process
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AI guides and solutions for each stage
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AI testing analysis and summaries
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3 Seats



Variable
/50% off
Get Launch Alerts
Rocket
Partner

6 Month launch benefits

Offer :
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Unlimited project registrations
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Custom target customer settings
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Custom feedback panels
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Collaboration tools for Design Process
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AI guides and solutions for each stage
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AI testing analysis and summaries
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SSO(Single Sign On)
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2 monthly 60-min online consultations
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SSO(Single Sign On)

Variable
/ 30% off
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FAQs

01

What kind of platform is LupUp?

LupUp is a platform that provides customer-centered design methodologies and collaboration tools to help companies and teams effectively design and enhance their products and services.

Its core focus lies in streamlining the design process based on customer feedback and offering tailored tools to support this approach.

We are currently in development. If you have any questions or feedback, feel free to contact us at cx@lupup.com.

02

What is customer/user-centered design?

Customer/user-centered design is a design method that starts from the customer’s perspective, defining problems and continuously improving solutions. Through this approach, you can increase customer satisfaction and create successful products and services.

03

What does the free customer-centered design checklist include?

The free checklist provides key steps, essential items, and related templates for the processes of user research (identifying customer needs and problems), problem definition (establishing pain points and setting goals), and solution design (idea generation and prototyping). You can use the checklist on your own or with your team to plan customer-centered and user-friendly products.

The Secret 90% of Startups Overlook—Discover It Before Anyone Else!
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